API keys and the developer API

Create an API key to script or integrate against the same REST API that powers the Inquiru dashboard.

API Keys & Developer Docs

Outbound webhooks

Receive signed HTTP events for ticket.created, ticket.resolved, and ticket.assigned into your own systems.

Outbound Webhooks

Automation rules

Automatically escalate, reassign, tag, or notify on tickets that match a condition — checked every few minutes, not instantly.

Automation Rules

Audit log

Review sensitive account actions — deletions, data exports, and admin changes — in one place.

Workspace settings

Merging duplicate tickets & side conversations

Consolidate duplicate tickets into one, and start a private thread with teammates on a ticket without the customer or other agents seeing it.

Working with tickets (status, priority, replies, notes, history)

Saved views, tag filters & bulk actions

Filter tickets by tag, save named filter combinations, and update several tickets at once.

Ticket queue, views & filters