Saving team notes to the knowledge base via Slack @mention
Updated June 14, 2026
Save urgent notes by mentioning the bot
Any workspace member can save urgent operational notes directly to the AI agent's knowledge base by mentioning the bot in any Slack channel. The bot replies with a confirmation and a short ID used to edit or delete the note later.
Commands
@agentbot note: <text>— Save a new note. The bot replies with the note ID.@agentbot list notes— List the 10 most recent notes with their IDs.@agentbot edit note <id>: <new text>— Replace a note's content.@agentbot delete note <id>— Permanently delete a note.
How notes are used
Notes are stored as knowledge base documents (visible on the Knowledge Base page) and become searchable by all agents immediately. Use them to share urgent status updates — e.g. "currently experiencing payment issues" — that the AI should be aware of in active conversations.
One-time setup
In the Slack API portal, go to your app → Event Subscriptions → Subscribe to Bot Events and add app_mention, then save.